Frequently Asked Questions
Yes. Every course we offer is state-approved continuing education for the license type it is listed under. You can confirm the approval details on each course page before you enroll.
There is no time limit. You can read the booklet and take the quiz at your own pace, and you can log back in and pick up where you left off at any time.
The passing score is shown on each course. If you do not pass on your first attempt, you can review the material and retake the quiz at no additional charge.
Your certificate of completion is generated instantly and emailed to you as soon as you pass the quiz and complete checkout. You can also download it from the completion page.
For states that require it (such as Florida via the DBPR), we report approved completions on your behalf. You remain responsible for completing your hours before your renewal deadline and for verifying your status with your board.
Pricing is listed on each course page. We frequently offer promotional codes — if you have one, you can apply it at checkout.
Absolutely. Payments are processed through a secure, PCI-compliant payment provider. We never see or store your full card number.
Because courses provide immediate access to materials, refunds are limited. Please review our Refund Policy or contact support — we are happy to help with course exchanges and billing questions.
Yes. Contact our support team with your order details and the correction needed, and we will help you fix your name, license number, or other details.
You can reach our support team any time through our contact/support page. We typically respond quickly during business hours.